SK-II experiential concept store
incorporates face authentication

Shopper Experience

Shopper Experience

06 June
2018

SK-II experiential concept store incorporates face authentication

An experiential concept store opened by beauty brand SK-II in Tokyo incorporates face authentication technology and AI.

(Author : Inside Retail Hong Kong)

The Future X Smart Store by SK-II will trade in the trendy Harajuku district until June 28. According to SK-II, customers can look into and touch digital screens which recognise them and help recommend beauty treatments based on their specific skin tones and types.

“We aim to offer comprehensive skincare experiences that connect customers and SK-II in a bi-directional manner at the time of customer’s choosing,” said an SK-II executive in a Japanese press release. SK-II believes the technology and AI can create “a unique dialogue” between store and customer. At the pop-up’s entrance, customers are welcomed by digital art that changes according to the facial expressions and body movements of the customer.

They can then move into a cubicle where they sit before a mirror which analyses their skin condition in an instant. But unlike ordinary skin analysis machines, the machine does not touch the skin directly – it simple scans the skin and uses AI to calculate treatments.

SK-II experiential concept store incorporates face authentication

On the store’s second floor, a Smart Beauty Wall with a digital touch screen automatically recognises the customer from the earlier scanning process below. It displays the results of the skin analysis and provides skin care advice.

SK-II experiential concept store incorporates face authentication

And a Smart Beauty Counter in the centre of the floor reacts to the customer, automatically displaying suggested products according to the analysis result. Customers can then try as many products as they wish while watching product information on screen.

Source: insideretail.hk

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