![[Study] E-commerce players out of step with customer expectations.](https://altaviawatch.com/wp-content/uploads/2023/04/e-commerce-etude.jpeg)
[Study] E-commerce players out of step with customer expectations.
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It appears e-commerce players do not understand their customers’ expectations.
[NRF 20223] A myriad of innovations with tech giants leading the way.
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This edition of NRF Big Show is devoted to the reinvention of physical retail and artificial intelligence to smooth the customer journey.