Food delivery firms extending into non-food.
Food delivery firms are continuing to push beyond their core market of take-away meals as they look to further leverage their delivery infrastructures through tie-ups with retailers and brand owners.
Gen Z’s key supporters of meal-kits.
Providers of meal kits continue to remain under pressure to reach sustainable levels of profitability despite having a serious following from younger consumers who maintain a strong appetite for the convenience of such products.
Women executives in retail #10: Joanne Hall, UK retail operations director, BP.
My role is all about making sure we provide our customers with a brilliant, efficient experience when they visit us.
Do UK customers care about Black Friday?
Many people are rightly suspicious of the Black Friday offers that have become such a fixture of retailing in recent years.
Booths checks out of self-service checkouts.
Booths has surprised the retail industry by announcing it is to remove self-service checkouts from its supermarkets.
Miniso goes big on Oxford Street.
Bright lights and colourful design-led lifestyle products are attracting shoppers into the flagship store of fast-growing global brand Miniso.
Innovation is more important than ever for bricks and mortar stores.
Ikea may be best known for its big box stores, with their one-way circuit layouts, warehouse exit route, and the option to pause mid-shop for meatballs.
Majestic flexing its footprint with small format stores.
Specialist wine retailer Majestic has opened its latest small-format store in North London as part of its experimentation with outlets on the high street that complement its larger traditional retail park units.
Vending machines making in-roads into premium coffee.
Costa Coffee’s Express vending machines are driving the bulk of profits at the Costa Coffee UK business as the company installed 1,500 new units last year
The great drive-thru debate: Convenience vs. community impact
This month, Glynn Davis and Matthew Valentine spar over drive-thrus in this new edition of retail face-off.