The people of the UK have changed their shopping habits for good as a result of the cost of living crisis, according to somebody who really does know his stuff.
Subscriptions were all the rage during the pandemic but the demand for such recurring-revenue products has fallen back.
Holland & Barrett is looking to boost its credentials in the grocery sector with a major overhaul of its food and drink offering.
The promise of free returns has led to a situation where many customers see the ordering stage of an online purchase as being like the fitting room stage of an in-store visit.
This month, Glynn Davis and Matthew Valentine spar over the controversial concept of dynamic pricing.
Women who have reached senior positions in the retail world are (all too) rare, not to mention invisible, which is why we decided to get to know them better by inviting them to tell us about their career paths, the
Sainsbury’s and John Lewis are boosting their branded fashion offers in their physical stores through greater representation of third-party brands that will make them more of a destination for their target shoppers.