Do UK customers care about Black Friday?
Many people are rightly suspicious of the Black Friday offers that have become such a fixture of retailing in recent years.
Innovation is more important than ever for bricks and mortar stores.
Ikea may be best known for its big box stores, with their one-way circuit layouts, warehouse exit route, and the option to pause mid-shop for meatballs.
Do retailers need to be nervous this Christmas?
We’ve reached that point in the calendar when we all get to complain about the Christmas ads on the television, and how they seem to arrive earlier every year.
There’s no such thing as bad weather.
There’s no such thing as bad weather, just the wrong clothing - or so many parents are fond of telling their children.
The Government appears to have steered itself into a dead end street when it comes to environmental policies – but at least retailers are doing something constructive.
The Prime Minister has been tearing up plans to protect the environment after perceiving that such actions could be popular with voters, some of whom fear that these green policies would cost them money.
Treating staff well isn’t rocket science – but it can supercharge retail performance.
Pets at Home has been named the best place to work in the UK’s retail sector, after a survey by digital work platform WorkL.
Unions are calling for reduced business rates and better worker protection. It might be in the interest of traditional retailers to support them.
New figures out this week from the GMB Union put a more human cost on changes that have caused a fundamental reset of the retail economy.
Why the structure of John Lewis will remain unique.
For a department store chain that is most popular with middle class shoppers, John Lewis holds a strange place in the affections of UK shoppers.
UK shoppers embrace own-label brands amidst economic challenges.
The people of the UK have changed their shopping habits for good as a result of the cost of living crisis, according to somebody who really does know his stuff.
Online retailers have created a monster by offering free returns.
The promise of free returns has led to a situation where many customers see the ordering stage of an online purchase as being like the fitting room stage of an in-store visit.